Tree of Life

Fully embracing ‘Sustainability’ as one of the four key pillars of Dusit Graciousness,

Tree of Life is Dusit’s new group-wide sustainability programme specially created to ensure we deliver on our promise to have a positive impact wherever we set foot. This will be driving in our hotel business first.

Dusit’s commitment for sustainability journey
Driving key sustainability initiatives
Internal benchmarking and drive success of each property

Planting The Seeds for a Better Future

What we do today impacts tomorrow. Tree of Life clarifies Dusit’s sustainability intentions and includes actionable and easy-to-follow steps that hotel teams can take to benefit the environment, colleagues, and their broader communities. In short, it ensures we can carry out our business and deliver services with genuine care for the environment and society. Internal collaboration and regular communication will be key to the programme’s success.

How it Works

The programme has 31 criteria. It includes Environment, Social, and Governance (ESG) elements, ensuring that Dusit properties operate as sustainably as possible.

There are four levels of achievement for hotels to aim for, starting with eight standards in the mandatory Level 1. Hotels are awarded ‘leaves’ based on their achievement level – and the more leaves each hotel receives, the better!

The programme focuses on water and energy use, waste management, and GHG (Greenhouse Gases) emissions, with hotels that exceed the compulsory criteria in Level 1 being eligible to move up the levels.

Growing Sustainability Together

Level	Criteria
Level 1 (Mandatory) Checked for all basic criteria (mandatory)	1. Ban vulnerable species 2. Food waste minimization 3. Elimination of single-use plastic in guest-centric area 4. Waste segregation 5. Energy management 6. Guest & staff wellbeing 7. Against child trafficking and sexual exploitation 8. Community engagement
Level 2 Passed Level 1 Checked for 18/31 criteria Level 3 Passed Level 2 Checked for 23/31 criteria Level 4 Passed Level 3 Checked for 28/31 criteria	Water: 9. Water savings 10. Water recycling 11. Wastewater management
Waste: 12. Reduction of single-use plastic in back-of-house area 13. Food-to-compost 14. Circularity (diverted from landfill) 15. Advance circularity
Energy & GHG: 16. Carbon footprint measurement 17. Solar panel 18. Electric vehicle 19. EV charging station
Responsible consumption: 20. Animal welfare 21. Organic garden 22. Local sourcing 23. Organic produces 24. Eco-sourcing 25. Food traceability 26. Healthy food
People & Community: 27. Guest awareness raising event 28. Diversity, equity & inclusion (DEI) 29. Woman leadership
Collaboration & Public Recognition: 30. Biodiversity conservation 31. Sustainability certification

Level

Criteria

Level 1 (Mandatory)

Checked for all basic criteria (mandatory)

1. Ban vulnerable species
2. Food waste minimization
3. Elimination of single-use plastic in guest-centric area
4. Waste segregation
5. Energy management
6. Guest & staff wellbeing
7. Against child trafficking and sexual exploitation
8. Community engagement

Level 2

Passed Level 1
Checked for 18/31 criteria

Level 3

Passed Level 2
Checked for 23/31 criteria

Level 4

Passed Level 3
Checked for 28/31 criteria

Water:

9. Water savings
10. Water recycling
11. Wastewater management

Waste:

12. Reduction of single-use plastic in back-of-house area
13. Food-to-compost
14. Circularity (diverted from landfill)
15. Advance circularity

Energy & GHG:

16. Carbon footprint measurement
17. Solar panel
18. Electric vehicle
19. EV charging station

Responsible consumption:

20. Animal welfare
21. Organic garden
22. Local sourcing
23. Organic produces
24. Eco-sourcing
25. Food traceability
26. Healthy food

People & Community:

27. Guest awareness raising event
28. Diversity, equity & inclusion (DEI)
29. Woman leadership

Collaboration & Public Recognition:

30. Biodiversity conservation
31. Sustainability certification

Our Commitment

The Code

Dusit is aware of the global issue surrounding sexual abuse, including prostitution, occurring in the travel and tourism industry. We are dedicated to taking a stand against child abuse and ensuring the protection of children from sexual exploitation.

Pioneering efforts in Thailand, Dusit joined The Code (The Code of Conduct for the Protection of Children from Sexual Exploitation in Travel and Tourism) in 2018. This commitment has led us to integrate robust procedures to shield children from commercial sexual exploitation into our policies. This includes comprehensive staff training implemented across all Dusit Hotels and Resorts in Thailand, whether owned, managed, or franchised. Any suspected or actual cases are promptly reported to the hotel general manager and Corporate Human Resources within 24 hours.

WTTC Declaration

The Company has signed the World Travel and Tourism Council (WTTC) Declaration on Illegal Trade in Wildlife to combat the exploitation of vulnerable species and protect communities and wildlife. With this commitment, we adopt the administrative measure to:

zero tolerance regarding illegal wildlife
partake in eradicating the market for illegal wildlife product and endangered species from our supply chain
emphasise responsible souring of seafood

Protecting vulnerable species

Since 2019, we have enforced a ban on the consumption of six vulnerable species, showcasing our unwavering commitment to nature conservation and our stand against overfishing and illegal practices. This prohibition includes shark fin (from all sources), Sea Turtles and their eggs (Cheloniidae and Dermochelyidae families, from all sources), Chilean Sea Bass (Dissostichus eleginoides, from all sources), Mekong Giant Catfish (Pangasianodon gigas, from all sources), Atlantic Goliath Grouper (Epinephelus itajara, wild-caught), and Orange Roughy (Hoplostethus atlanticus, wild-caught). In 2022, the Group Sustainability Committee furthered our conservation efforts by endorsing the ban on two additional species, namely Parrotfish (Scaridae family, from all sources) and Napolean Wrasses (Cheilinus undulatus, from all sources).